Privacy Policy

This Privacy Policy explains how Inn Web processes personal data in connection with its professional development courses website. It describes the types of data we collect, the purposes for which we use it, the circumstances in which we share it, and the choices and rights available to users.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
User Rights

Your Rights

Depending on your location and the processing involved, you may have rights to access, correct, delete, restrict, or object to the use of your personal data. You may also have the right to receive certain data in a portable format. Some requests may be limited where we must keep information for legal, security, or contractual reasons.

Available rights depend on the legal basis and the nature of the processing.
Requests

How to Make a Request

To exercise a privacy right, please provide enough information for us to identify you and understand your request. We may ask for additional details to verify identity or clarify the scope of the request. If we cannot act on a request, we will explain the reason where permitted by law.

Requests are handled through a verification process to protect personal data.
Data Retention

Data Retention

We retain personal data for the period necessary to provide the site and related services, to meet legal, accounting, or reporting obligations, to resolve disputes, and to enforce agreements. When data is no longer needed, we delete it or anonymise it, unless a longer retention period is required by law or justified by a legitimate operational need.

We keep data only for as long as needed for the stated purpose or a legal requirement.
Policy Updates

Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our processing activities, legal requirements, or service structure. The revised version will apply from the date it is made available on the site, unless a different effective date is stated. Where changes are material, we will take reasonable steps to draw attention to them.

We review this policy when our practices or legal obligations change.
GDPR
EU framework

GDPR Overview

Where the GDPR applies, we process personal data on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We apply data minimisation, purpose limitation, and storage limitation principles in our handling of personal data.

Because Inn Web operates in an EU context and serves users in France, GDPR rules apply where personal data of individuals in the European Economic Area is processed.

This section is intended for individuals protected by the GDPR.
GDPR Rights

GDPR Rights

Where the GDPR applies, you may have the right to access your data, request rectification, request erasure, restrict processing, object to certain processing, and request data portability. If processing is based on consent, you may withdraw consent at any time without affecting prior processing. You also have the right to lodge a complaint with the competent supervisory authority.

The rights described below apply subject to the conditions and exceptions set out in the GDPR.

Data We Collect

We may process identification details, contact information, account credentials, course enrollment data, payment-related records where applicable, communications, and technical data such as device, browser, and usage information. We do not seek to collect more data than is reasonably needed for the operation of the site and related services.

The categories collected depend on how the site is used and which course features are accessed.

Sources of Data

We collect personal data directly from you when you create an account, register for courses, submit forms, or contact us. We also receive data automatically through your use of the site, including log data, cookie data, and similar technical signals. In limited cases, we may receive information from service providers that support registration, hosting, analytics, or payment processing.

Information comes from users, automated systems, and service interactions.

Cookie Types

The site may use essential cookies needed for security, session management, and core functionality. Preference cookies may remember choices such as language or display settings. Analytics cookies may help us understand site performance and course usage. Where required, non-essential cookies are used only with appropriate consent or other lawful basis.

We use a limited set of cookie categories for operation, preferences, and measurement.

Cookie Controls

You may block or delete cookies through your browser settings, although some site functions may not work properly if essential cookies are disabled. Where the site provides a cookie banner or preference tool, you can use it to manage non-essential cookies. Browser settings do not always remove cookies already placed by third parties.

Cookie preferences can usually be managed through browser settings and, where available, site controls.

How We Use Data

We use personal data to operate the website, manage accounts and course registrations, provide requested content and services, process transactions, communicate with users, maintain security, monitor performance, improve functionality, and comply with legal obligations. We may also use data to prevent misuse, troubleshoot technical issues, and support recordkeeping and internal administration.

Processing is limited to operational needs and the purposes described here.

Service Providers

We may share personal data with hosting providers, analytics providers, payment processors, communication tools, and other operational vendors that support the site and course services. These parties act on our instructions or as independent controllers where applicable, and they are expected to use the data only for the relevant service, security, and compliance purposes.

Service providers receive only the information needed to perform their functions.

Legal Disclosures

We may disclose personal data to public authorities, courts, or other parties when necessary to comply with legal obligations, respond to lawful requests, protect rights and safety, or establish, exercise, or defend legal claims. We may also share information where disclosure is required in connection with fraud prevention, security incidents, or similar compliance matters.

Disclosure may occur when law, regulation, or a valid legal process requires it.

Contact Information

Privacy email
Telephone
+33 6 13 08 36 81
Mailing address
298 Avenue de la Libération-Charles de Gaulle, 33110 Le Bouscat
Privacy contact

Use the contact details below for questions about this policy or the handling of personal data.